Club
Your loyalty club in PintDeck. What it's for, how people join, how members earn perks, and what each plan includes.
The Club is your regulars, by name: a mug club, a members list, a birthday pint. Each member gets a number the moment they join, and perks you set up are handed to them and redeemed at the bar. No app required: a name and an email or phone number is enough to be a member.
It's in the sidebar under Customers › Club. If Customers says Coming soon, the club isn't on for your brewery yet.
How people join
- You add them at the bar, from Add member. See Members.
- They sign themselves up from your join link, or the QR code that points to it, on a table tent or a coaster. See What members see.
- A bartender adds them in Square, if your register is connected. See Square at the register.
You can always add someone yourself. Club settings decides whether the join link and Square are open.
How members earn
A perk is something a member gets: a free pour, a percent off, a glass, a guest pass. You decide what earns it:
- joining, or being in a level (a standing discount)
- one a month, the usual perk for a paid level
- a number of drinks bought at your register, or of visits logged on PintDeck Taste
- their birthday, their join anniversary, or a date range
- you, handing it out by hand
Your staff redeem perks from Redeem, or the register takes them off when Square is connected. See Perks.
The Club tab
| Section | What it's for |
|---|---|
| Overview | What needs you, the numbers, members by level, recent activity, and your join link. |
| Members | Everyone in the club, and each member's page. |
| Levels & perks | What each level costs and what it earns. |
| Marketing | Emails to members, and what's gone out. |
| Redeem | Ringing in a perk at the bar, and the ledger of everything redeemed. |
| Register | Square, and paid memberships. |
The Overview opens with Today: Nothing needs you, or a line for each thing that does, such as a member's card failing or a perk that isn't live at the register, with a button to the fix. Under it are four numbers: active Members, members Linked to Taste, Perks waiting, and either Renewals or, with Square connected, what members spent At the register in the last 30 days. Click any of them for the figures behind it.
What each plan includes
| Plan | Levels | Members | Member emails |
|---|---|---|---|
| Taster | 1 | Up to 100 | None |
| Brewhouse | 2 | No limit | 2 a month |
| Reserve | No limit | No limit | No limit |
Lapsed members count toward the member limit; members who left don't.
Who can do what
Admins and the owner set up the club, add and edit members, write perks and send emails. Everyone on your team can see the club, redeem perks and export the member list.
Questions
Pages
Set up your club
Name, what members get, the join link and QR, and how people join.
Levels and dues
Free and paid levels, taking dues, renewals and lapsed members.
Perks
The New perk steps, what earns a perk, and turning one off.
Members
Adding, finding and editing members, and a member's page.
Redeem perks
Ringing a perk in at the bar, and the ledger.
Square at the register
Perks at the till, buy-ten cards, and signing people up in Square.
Email your members
Who a send reaches, what it can carry, and monthly limits.
What members see
The join page, PintDeck Taste and Apple Wallet.